Support [1]
Wave Customer Support
Wave is dedicated to providing our customers with exceptional customer support.
Please begin by identifying the Wave package installed on your machine, then click on the appropriate package below. If you do not know what software package you have installed, please Click Here [2].
Please select your software package:
- EMBASSY Trust Suite (ETS) [3]
- Dell ControlPoint (DCP) [4]
- Dell Data Protection|Access (DDPA) [5]
- EMBASSY Remote Administration Server (ERAS) [6]
- EMBASSY Security Center (ESC) [7]
If you are currently locked out of your computer please Click Here [8].
For a list of supported Self-encrypting Drives (SEDs) please Click Here [9].
Should you need further assistance, please complete a customer service request form at http://wavesys.com/request-support [10].
Wave Systems Customer Support
Wave is dedicated to providing our customers with exceptional customer support.
Gold Support Customers: Please call us toll free at: 1-800-928-3638
For standard support: Please call us toll free at: 1-844-250-7077
The Wave Support team can be contacted directly at Support@Wavesys.com [11], however the completion of a customer service request form will be required for technical assistance.
Contact the support team at techsupport@wavesys.com [12]
Contact the Gold support team at goldsupport@wavesys.com [13]